Contact
Have questions? Contact us! Please fill out the form below, and our team will get back to you as soon as possible.
FAQ
Below are some of are common questions:
Once your order is successfully placed, you will receive an order confirmation email with your order details and confirmation number. If you do not receive this email, please check your spam/junk folder or contact our customer support team.
Orders are typically packed shortly after they are placed, so we cannot guarantee a change. If your order has not shipped yet, email us at hello_hariousa@hario.com with your order number and the corrected address as soon as possible and we will do our best to update it. Once a shipment has left our warehouse, the address can no longer be changed.
Currently, HARIO Global ships only within the United States. For international orders, please check with HARIO retailers or distributors in your region.
Orders are typically processed within 1-5 business days. Shipping times vary depending on your location and the selected shipping method. Standard shipping usually takes 5-7 business days, and expedited shipping usually takes 2-3 business days. You will receive a tracking number once your order ships.
